faq residence antinea argeles sur mer

All the answers to your questions about your stay in Argelès-sur-Mer

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What types of accommodation are available?

We only rent studios/apartments at Antinéa.

Are you VACAF approved?

No.

What time should I arrive? What time should I leave?

Studios and apartments are guaranteed from 5 p.m. onwards. For earlier arrivals, after check-in you can use the swimming pool and the facilities of the campsite and residence. Departures must be made before 10 a.m., and an appointment must be made 48 hours in advance at reception in order to schedule the departure inventory for the day of your departure.

Do you have laundry facilities? What services and shops are available on site?

A coin-operated launderette is available on the campsite. A grocery store with bread and pastries, takeaway pizzas, a wellness chalet and a bar/restaurant all contribute to a pleasant vacation. During the high season, family entertainment is available during the day and in the evening. A children’s club (ages 6 to 12) is also available, subject to registration.

What to do on arrival

When you arrive, please go to reception. We will welcome you and give you all the information you need for your stay. When you move into the studio or apartment, you’ll be asked to complete an inventory, which you’ll need to hand in to reception the next morning, along with your deposit.

Which swimsuits are allowed?

We accept swimming trunks for men, and swimsuits (1 or 2 pieces) for women. Swimming shorts are strictly forbidden.

What are the reception hours? Swimming pool?

The Résidence reception is open only on Saturdays in July and August, from 8 a.m. to 12 p.m. and from 1 p.m. to 8 p.m. For the rest of the week, please refer to the campsite reception, which is open every day. The swimming pool is open from June to September, from 10 a.m. to 8 p.m.

Is there wifi?

Yes, you will have one wifi connection per apartment, valid for 1 device, no others will be available even at extra cost.

What if we arrive after reception hours?

Don’t worry, if you arrive outside reception hours, we’ll offer you an alternative thanks to our on-site security guards. Please do not hesitate to contact us for further information.

Is there a parking lot?

Outdoor parking is available in front of the residence. Spaces are not allocated.

Can we invite friends? Do my visitors have access to the pool?

If you have visitors coming to see you on site, it is imperative that you inform reception. They can spend the day with you, but cannot sleep on site. Visitors don’t have access to the swimming pool, but you can still have lunch in the restaurant, a drink in the bar, or use the facilities (such as the pétanque court and soccer pitch). The swimming pool is the only place they won’t have access to, for reasons of insurance and capacity.

Are sheets provided?

No, you must bring your own linen (sheets, towels, tea towels, etc.). Disposable sheets are available at €13 per pair, please ask at reception.

What payment methods do you accept?

We accept payment by credit card, cheque, vacation vouchers, bank transfer and cash.

Are household products provided?

No, they’re not provided; you’ll need to bring your own. Studios and apartments are equipped with brooms, mops and buckets.

How much is the deposit?

Two deposits will be required: one of €500 for the studio and equipment and one of €150 for cleaning. You can pay these deposits in 2 checks or by credit card.

Disposable sheets: €13 per pair

End-of-stay cleaning: €150

Baby kit rental: €20 (cot without mattress, high chair, bathtub)

For any further information about the campsite, please do not hesitate to contact us on 04.68.81.10.38 or by e-mail contact@camping-del-mar.com

We look forward to welcoming you!

The Résidence Antinéa team

our optional extras for your convenience end-of-stay housework